Get Out of Customer Service

How to Leverage Your Skills

D.A. Wilson
3 min readFeb 12, 2022
Photo by DDP on Unsplash

Working sucks. That’s not up for debate, it’s facts. But what sucks even more, is working a thankless job. If you’ve ever worked in customer service, then you’ll know what I’m talking about. You have angry, asshole customers, poor management, and sometimes long hours. Don’t even get me started about the holiday season. Those twelve-hour shifts ain’t nothing nice. I’ve worked customer service and somehow, using the skills I’ve gained, I’ve managed to work my way into a supervisor position at a nonprofit and as an accounting assistant at a financial firm.

How did I do it, I have no fucking clue. Just kidding. I finessed my way into these places by crushing the interviews and making my resume look damn good. I’ve worked in damn near every type of customer service environment, hospitality, events, food service, retail and it’s all the same. Most people hate their jobs, not because some of them suck but because they suck and they don’t pay enough. Those jobs are usually only fun when you have a cool crew that you work with. But soon, they all start leaving and so do you. On to the next low-paying job.

So how can you upgrade your life and leave customer service behind? It’s not easy but it’s doable. Start by being real. You don’t have to lie or exaggerate what you do. Just enhance it. For example, if you…

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D.A. Wilson

Photographer-Writer-Mentor I'm attempting to live life on my terms using the freedom of creativity. My goal is to live life without the fear of failure.